FAQ

HOW DO I CUSTOMIZE MY PRODUCT?

It’s super easy. Just type your details (like your name or bike number) in the custom text box on the product page before clicking "Add to Cart."

CAN I CHANGE MY CUSTOMIZATION AFTER ORDERING?

Since products are made to order, please Call Us within 2 hours of placing the order if you need to change the spelling or details.

WHAT IS THE RETURN POLICY?

Since every Figroo product is specially 3D-printed for you, we don't accept general returns. However, if you receive a damaged or wrong item, we will happily replace it!

Important Note: To be eligible for a replacement, you must provide a clear, uncut unboxing video starting from the sealed package. This helps us verify the damage quickly and process your replacement without any hassle. Just send the video to our support team, and we’ll take care of it!

WHEN WILL I GET MY ORDER?

Your order takes 1-3 days to print and pack. After dispatch, delivery takes 4-6 working days anywhere in India. You will receive a tracking details as soon as your package ships.

WHERE ARE FIGROO PRODUCTS MADE?

100% Made in India! Every piece is designed and freshly made right here in our Jaipur workspace.

Any question? / Need Help?

If you have any other questions or need help with a custom order, email us at support@figroo.in We are happy to help!

FAST PAN-INDIA SHIPPING

Delivering products straight from our Jaipur Warehouse to your doorstep.